
You hear it every day, people
reminiscing about "The good old days, when doctors made house
calls".
Just as medicine has changed,
the practice of law has become a highly competitive business.
Large personal injury firms must advertise extensively to
attract clients, and each attorney must handle a high number of
clients in order to pay for the advertising. With the
attorney's attention divided among so many clients, personalized service
becomes a thing of the past and the client feels like just
another number.
One recent client of a large
advertising firm, discussing her desire to fire that firm,
relates that at no time had she ever met with nor spoken to her
attorney. She describes her initial consultation as being
with "a salesman". In a recent disciplinary hearing for
attorneys with another large firm, it was noted that the
experience of hiring that firm was not unlike that of buying a
car.
That's the
problem; this is the solution:
House Calls. We make it as
convenient as possible for you to do business with us. For
your initial consultation, your lawyer will come to you; your
meeting will be at the time and location most convenient for you
-- your doctor's office in the morning, your home on a Saturday,
a local coffee shop after work -- whatever.
At the start of your case,
you will receive prepaid return envelopes in various sizes.
Need to send us your repair estimate or copies of medical
statements? Pop 'em in the mail. No time to make a
copy? Just make a brief note; we'll make the copies and
return the originals to you.
At critical points such as
when we receive an offer or when it is time to settle your case,
we will advise you in writing. Prefer to call and say "settle
it"? Fine. But if you are busy, just indicate your
instruction on the letter and use the prepaid return envelope.
We want and value your
business. "House Calls" is just one way of showing you how
much.